Inside Our Production Process

“Excellence is never an accident. It is always the result of high intention, sincere effort, and intelligent execution.” – Aristotle

(Also… a bit of cold, creamy magic and world-class machinery doesn’t hurt.)

Inside Our Production Process

What It Takes to Make Ireland’s Creamiest Ice Cream — at Scale

At SilverPail Dairy, we believe great ice cream doesn’t just happen — it’s carefully crafted, closely monitored, and constantly refined. Every scoop is the result of decades of experience, advanced technology, and a passionate team working behind the scenes.

This blog takes you behind the factory doors and into the heart of our Fermoy production facility. Let’s dive in.

1. Purpose-Built for Performance

Our facility in Fermoy, Co. Cork was designed with one goal in mind: consistency at scale.
From small tubs to bulk 5L formats, everything we produce flows through an efficient, food-safe, and highly flexible system that allows us to meet demand — without compromising on quality.

2. Our Freezing Tech = Smoother Scoops

We use specialised freezing technology that minimises ice crystal formation during production.
What that means for you? A smoother, creamier texture in every bite — and a melt profile that’s just right.

It’s the difference between good ice cream and truly premium.

3. BRCGS Grade AA + Full HACCP Certification

Food safety is never negotiable at SilverPail.
We’re proud to hold BRCGS Grade AA Accreditation, the highest possible rating under the Global Food Safety Standard.

We also operate under a strict, fully accredited HACCP Quality Assurance Programme, including:

• Microbiological testing

• Independent third-party audits

• Full traceability from source to scoop

4. Efficiency Meets Flexibility

We’ve built our production lines to serve a wide range of clients and product types. Whether it’s a seasonal flavour, private label contract, or foodservice exclusive — we can adapt quickly, without ever skipping a beat.

This makes us one of the most versatile and reliable manufacturers in the country.

5. It’s All in the People

Technology powers our process, but it’s people who make it work.
From our floor staff to quality control to our flavour developers, every part of production is handled with care by a team that knows ice cream inside and out.

We’re proud to have second-generation employees on the floor — many of whom have been with us for decades.

Want to See More? 👀

This is just the surface — but hopefully, it gives you a better idea of what goes into the process behind the product.

Stay tuned for a future video walkthrough and more behind-the-scenes content coming soon. Until then, know that when you work with SilverPail, you’re getting more than just great ice cream — you’re getting a team, a system, and a process you can trust.